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Xiegu G7250 100W HF/6m SDR Funkgerät| Erstes Produktionslos

Xiegu G7250 100W HF/6m SDR Funkgerät| Erstes Produktionslos

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SKU:SKU:715-XH-G7250

Normaler Preis €1.059,95
Verkaufspreis €1.059,95 Normaler Preis


G7250 VORBESTELLUNG · US$999

First-Batch Access. Earlier Dispatch.

Radioddity's launch allocation comes from the first G7250 production batch. Choose direct shipping to avoid waiting for stock to reach our US and EU warehouses.

Included with Your First-Batch Preorder

FREE Extended Manual US$19.99 value

A digital guide from Radioddity to help you get more from your G7250.

30-Month Warranty from Delivery 6 extra months FREE

Xiegu's 24-month warranty + 6 extra months from Radioddity. Automatically included.

FREE Xiegu-Branded Cap Xiegu First-Batch Bonus

Included with Radioddity's first-batch G7250 allocation while supplies last.

Choose Your Delivery Option

Checkout may default to the lowest-cost shipping option. For earlier delivery, select Standard Direct Shipping or DHL Express at checkout.

1. DHL Express US$79 / unit

November 2–10

US & Canada · Our fastest shipping option
Expected dispatch from China: late October.

2. Standard Direct Shipping US$29 / unit

November 7–20

All destinations listed below · YunExpress
Expected dispatch from China: late October.

3. Local Warehouse Shipping FREE

Late November–Early December

US & EU only
Expected dispatch from US/EU warehouses: mid-November.

Preorder · Full payment at checkout. Dates are estimates, not guaranteed delivery deadlines. Timing varies by production schedule, destination and customs clearance.

Available Destinations & Preorder Details

1. Available destinations: United States, European Union, United Kingdom, Canada, Mexico, Australia, Japan, New Zealand, Hong Kong, Singapore, Brazil, Chile and Colombia. Shipping options depend on your delivery address.

2. First-batch access: Our launch allocation is from the first G7250 production batch. Direct shipping avoids the wait for overseas warehouse restocking; it does not guarantee delivery before every other retailer's customers.

3. Shipping charges: All prices shown are in USD. Paid shipping is charged per G7250 unit. Free local warehouse shipping is available only to eligible US and EU addresses.

4. Preorder timing: Units ship in batches as stock becomes available. The estimates above apply to the current preorder offering and may be revised for later orders as availability changes.

5. Radioddity preorder benefits: The Extended Manual is digital, not a printed booklet. Total warranty coverage is 30 months from the date you receive your G7250, including Radioddity's complimentary 6-month extension.

6. First-batch Xiegu bonus: A Xiegu-branded cap is included with Radioddity's first-batch G7250 allocation while supplies last. This first-batch gift may not be included with later preorder batches.


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  • Description
  • Review | Q&A
  • Warranty
  • Shipping Policy
  • FAQ
Xiegu G7250 HF/6m transceiver with detachable control head, RF main unit, and microphone on a radio station desk

Xiegu G7250 HF / 6m Funkgerät

100W HF / 90W 6m. Abgesetzte Bedieneinhzeit mit 17,8cm Bildschirm. Eingebauter ATU.

Der Xiegu G7250 vereint 100 W HF-Ausgangsleistung und 90 W Ausgangsleistung im 6m Band , SDR mit direkter HF-Abtastung, einen abnehmbaren kapazitiven Touchscreen mit 17,8cm Diagonale, einen integrierten automatischen Antennentuner mit Speicher, zwei wählbare SO-239 Antennenanschlüsse sowie integrierte USB-Anschlussmöglichkeiten für digitale Betriebsarten in einem flexiblen Split-Station-Design.

Ein kleiner Vorgeschmack auf die Funktionen des G7250

AM Kurzwellen Empfangsaudio  Test (17MHz)

Factory sneak peek

30m CW Betrieb Test (10MHz)

Factory sneak peek

Rauschunterdrückung

Factory sneak peek

CW Dekodierung

Factory sneak peek

Entwickelt für den nächsten Schritt in Ihrer Station

Von 20 W aus aufstocken

Wechseln Sie im HF-Betrieb zu einer leistungsstarken HF-Ausgangsleistung von 100 W, ohne dabei die Station um einen separaten Verstärker herum aufbauen zu müssen. Das G7250 verfügt bereits im Funkgerät selbst über eine satte Ausgangsleistung, wodurch sich der Bedarf an zusätzlichen Geräten, Verkabelung und Stromanschlüssen im Hamshack reduziert.

Eine übersichtlichere Anordnung der Station

Platzieren Sie das Display, den Abstimmknopf, die Tasten und den Touchscreen dort, wo Sie arbeiten, und stellen Sie die HF-Einheit an der Stelle auf, die für die Station am besten geeignet ist. Die von der HF-Einheit abgesetzte Bedieneinheit bieter Ihnen mehr Flexibilität, ohne dass sich Ihr Schreibtisch in einen Stapel von Kisten verwandelt.

Digital- und CW-fähig

Eine integrierte USB-Soundkarte und eine USB-Schnittstelle ermöglichen eine FT8-Verbindung zum Computer über ein einziges USB-Kabel. Da CW- und Digitalmodus-Funktionen bereits im Funkgerät integriert sind, werden für die vom G7250 unterstützten Digitalmodus-Verbindungen keine zusätzlichen CE-19- und DE-19-Schnittstellen benötigt.

Zwei Antennen, ein Funkgerät

Schließen Sie zwei HF- oder 6-m-Antennen an und wählen Sie über den integrierten Antennenschalter zwischen den beiden Antennmen. Der interne automatische Tuner bietet praktische Unterstützung bei der Anpassung, sodass in vielen Stationskonfigurationen kein weiterer Antennentuner im Shack benötigt wird.

Kernfunktionen

100W HF / 90W 6m Ausgangsleistung

Eine leistungsstarke Endstufe ist bereits in das Funkgerät integriert: bis zu 100 W im HF-Bereich und 90 W im 50-MHz-Band. Es ist die ideale Wahl für Funkamateure, die mehr Ausgangsleistung als bei einem Funkgerät der 20 W Klasse benötigen, ohne einen separaten Verstärker anschließen zu müssen.

Vom Hauptgerät abgesetztes Bedienteil

Das HF-Hauptgerät und der Bedienteil mit dem 17,8cm Touchscreen lassen sich unabhängig voneinander aufstellen. Halten Sie die Bedienelemente griffbereit und platzieren Sie dasHF-Hauptgerät dort, wo es sich am besten in den Aufbau  Ihrer Station einfügt.

17,8cm Touchscreen + physische Bedienelemente

Der hochauflösende kapazitive Touchscreen sorgt für eine gute Lesbarkeit des Spektrums und des Wasserfall-Diagramms, während für die vom Bediener am häufigsten verwendeten Funktionen weiterhin spezielle Tasten und ein optischer Abstimmknopf zur Verfügung stehen.

SDR mit direkter HF-Abtastung

Das ampfangene HF-Signal wird über eine A/D- und FPGA-Signalkette umgewandelt und verarbeitet. Mehrstufige Filter und Induktivitäten mit hohem Q-Faktor unterstützen die Signalauswahl über die abgedeckten Frequenzbänder hinweg.

Integrierter ATU mit Speicher für Abstimmungseinstellungen

Der integrierte automatische Antennentuner deckt einen festgelegten Anpassungsbereich von 20–150 Ω ab. Ein neuer Abstimmvorgang ist bereits in weniger als 10 Sekunden abgeschlossen, während gespeicherte Abstimmeinstellungen bereits in nur 100 Millisekunden  abgerufen werden können, wenn man wieder zu einem zuvor abgestimmten Band zurückkehrt.

Digitale Betriebsarten ohne zusätzliche Schnittstellenbox

Die integrierte Soundkarte und die USB-Schnittstelle vereinfachen den Anschluss an den Computer für den unterstützten Digitalbetrieb, einschließlich eines FT8 mit nur einem Kabel. So beschränkt sich die Anzahl der Verbindungen zwischen PC und Funkgerät auf ein absolutes Minimum.

Nützliche Arbeitshilfen

  • 50 Hz CW-SchmalbandfilterFeinfilterung für den CW-Betrieb bei starken Störungen.
  • CW- und Digitalmodus-DekodierungIntegrierte Dekodierungswerkzeuge für unterstützte Betriebsmodi.
  • Vordefinierte CW-NachrichtenSpeichern Sie häufig verwendete CW-Meldungen, um diese schneller wiederholen zu können.
  • Sprachaufzeichnung und AnrufwiedergabeHäufig verwendete Sprachansagen im Funkgerät aufzeichnen und bei Bedarf wiedergeben (erfordert zusätzliche microSD-Speicherkarte).
  • SWR ScanÜberprüfen Sie das Antennenverhalten über einen Frequenzbereich hinweg direkt über das Funkgerät.
  • Noise Reduction und Noise BlankerIntegrierte DSP-Funktionen zur Unterdrückung unerwünschter Störgeräusche.
  • 1 Hz MindestabstimmschrittFeinabstimmung der Frequenz, wenn es darauf ankommt.
  • UKW-RundfunkempfangEmpfang von UKW-Sendern im Frequenzbereich 78–108 MHz.

So passt es zu Ihrer Station

Xiegu G7250 Xiegu G90 and XPA125B Icom IC-7100 Icom IC-7300MK2 Yaesu FT-710 AESS

G7250

G90 + XPA125B

Icom IC-7100

Icom IC-7300MK2

Yaesu FT-710 AESS

Product Format

HF / 6m Output

Control Head

Display

Receiver Architecture

Built-In ATU

Signal Display

Digital-Mode Workflow

Antenna Connections

VHF/UHF Transmit

D-STAR

Split RF unit + 7-inch control head@@ 100W HF / 90W 6m@@ Separate 7-inch control head@@ 7-inch capacitive touchscreen@@ Direct RF Sampling SDR@@ Yes, 20–150Ω with memory@@ Spectrum + waterfall@@ Built-in USB sound card; one-cable FT8 workflow@@ 2 × SO-239, selectable for HF/6m@@ No@@ No
20W HF radio + external 100W amplifier@@ 100W HF / No 6m@@ Detachable display head@@ 1.8-inch color LCD@@ 24-bit SDR@@ Yes@@ Spectrum + waterfall@@ External interface required for audio workflow@@ 1 × SO-239@@ No@@ No
Separate controller + main unit@@ 100W HF / 100W 6m@@ Separate controller@@ 3.6-inch resistive touchscreen@@ Superheterodyne@@ No; external tuner available@@ Spectrum scope@@ USB audio/data@@ 2 × SO-239@@ Yes@@ Yes
Integrated desktop transceiver@@ 100W HF / 100W 6m@@ Integrated@@ 4.3-inch color IPS touchscreen@@ Direct Sampling SDR@@ Yes, with memory@@ Spectrum + waterfall@@ USB audio/data@@ 1 × SO-239 + 2 × SMA RX IN/OUT@@ No@@ No
Integrated desktop transceiver@@ 100W HF / 100W 6m@@ Integrated@@ 4.3-inch color touchscreen@@ SDR@@ Yes, with memory@@ 3D Spectrum Stream@@ USB audio/CAT + FT8 preset@@ 1 × SO-239@@ No@@ No

Hinweis: Es handelt sich lediglich um einen Vergleich der wichtigsten Funktionen. Der Verstärker XPA125B selbst unterstützt den Frequenzbereich von 50–54 MHz, doch der G90 sendet nicht auf 6 m; daher ist mit der Kombination aus G90 und XPA125B kein Betrieb auf 6 m möglich. Die technischen Daten und Softwarefunktionen von Produkten anderer Hersteller können je nach Version, Region und Firmware variieren.

G7250 Launch FAQ

What is the difference between the red Power button and the PWR control?

The red button with the power symbol is the radio's main electrical power control. The PWR control adjusts RF output power. The AF/RF control handles audio volume and RF gain.

What are the red and white RCA connectors on the rear panel?

They are used for external amplifier control. The red RCA connector is the external ALC input, while the white RCA connector provides the SEND signal for keying a compatible external amplifier.

Why does the G7250 have two SO-239 antenna ports?

The two SO-239 connectors allow two antennas to remain connected to the radio and be selected through the built-in antenna switch. Both ports support the G7250's HF and 6-meter operating range.

Does the G7250 support true simultaneous dual receive?

No. Although the radio provides two selectable antenna connectors, it has a single receiver and cannot simultaneously monitor two different frequencies.

How much transmit power does the G7250 provide?

Maximum RF output is 100W on HF and 90W on the 50MHz band.

Does the built-in ATU have tuning memory?

Yes. The built-in tuner has a specified 20–150Ω matching range. A new tuning cycle takes up to 10 seconds, while previously stored tuning parameters can be recalled in as little as 0.1 second.

Can I operate FT8 through USB?

Yes. The G7250 includes a built-in sound card and USB interface designed to support a one-cable FT8 computer connection.

Do I need a CE-19 or DE-19?

No. The G7250 integrates the USB and audio interface functions needed for its supported digital-mode operation, so CE-19 and DE-19 are not required.

Can I use the G7250 with an XPA125B?

No. The G7250 is not designed for use with the Xiegu XPA125B.

Does the G7250 receive FM broadcast stations?

Yes. The production G7250 supports 78–108MHz WFM broadcast reception.

What warranty coverage applies to a Radioddity preorder?

The current Radioddity preorder offer includes a 30-month warranty from delivery. See the preorder panel above for the current terms and eligibility details.

Technische Daten

# Allgemeine Spezifikationen
Frequency Coverage: 0.5–30MHz (HF) / 50–54MHz (6m)
WFM Receive: 78–108MHz
Operating Modes: SSB, CW, NFM, AM, DIG, WFM
Minimum Frequency Step: 1Hz
Display: 7-inch high-resolution capacitive touchscreen
Antenna Connectors: 2 × SO-239
Power Supply: DC 13.8V ±15%
Operating Temperature: 0–55°C / 32–131°F
Package Weight: 5.8kg / 12.8lb
Package Dimensions: 41 × 27 × 24cm / 16.1 × 10.6 × 9.4in
 # Antennentuner
Matching Impedance Range: 20–150Ω
Initial Tuning Time: ≤10 seconds
Memory Recall Time: ≤0.1 seconds
# Empfänger
Architecture: Direct RF Sampling SDR
RX Current: 1.2A maximum
RX Sensitivity: 0.25µV (SSB/CW/FM); 2µV (AM)
MDS: −138dBm
DSP Functions: Adjustable digital filters, digital noise reduction, noise blanker, notch filtering
# Sender
Output Power: HF: 100W ±1dB / 50MHz: 90W ±1dB
TX Current: 25A maximum
Spurious Suppression: ≥50dB
Carrier Suppression: ≥40dB
Sideband Suppression: ≥50dB
SSB Frequency Response: 300Hz–2700Hz (−6dB)
FM Deviation: ±5kHz
Microphone Impedance: 200Ω–10kΩ

Xiegu G7250 Receiver and Transmitter Signal Architecture Diagram

Die technischen Daten können je nach Region und den geltenden Funkvorschriften variieren.

Was gehört zum Lieferumfang

1 × Xiegu G7250 Hauptgerät
1 × Absetzbares Bedienteil
1 × USB-Anschlußkabel (USB-A auf USB-B)
1 × Multi-Funktionsmikrofon (H-22) mit Spiralkabel (L1025)
1 × 15pol Verbindungskabel (L2001)
1 × DC Netzanschlußkabel
1 × original XIegu Benutzerhandbuch (Englisch)

Hinweis: Die Kappe der Marke Xiegu ist ein Vorbestellungsbonus der ersten Charge und gehört nicht zum festen Standard-Lieferumfang. Lieferung nur solange Vorrat reicht.

1 Year and 6 months Manufacturer's Warranty.

  • This warranty from Radioddity covers all new items (except Xiegu brand) purchased from radioddity.com. For purchases made through other platforms like Amazon, eBay, and Walmart, we offer a 1-year warranty period from the date of purchase. The specific warranty terms may vary depending on the authorized dealer.
  • This warranty cannot be transferred. You need to provide proof of purchase from us or an authorized dealer to avail warranty service.
  • For Xiegu brand items, we offer a 1.5-year warranty for the G90, X6100, X5105 and X6200 models, a 2-year warranty for the G7250. All other models come with a 1-year warranty.

What Does This Limited Warranty Cover?

We warrant that the Products are free from defects in materials and workmanship under normal use and use in accordance with the respective Product user manual, during the Warranty Period (defined below). Please refer to the Instructions inside each package for a description of proper use and care of the unit.


What Does This Limited Warranty Not Cover?

This limited warranty does not cover damages directly or indirectly arising or resulting from or during:

1. accident, misuse, abuse, vandalism or acts of God (including lightning and other weather conditions)
2. use with another product or other damage or loss suffered by the use or combination of any other item
3. improper or inadequate maintenance
4. repairs by an unauthorized service technician
5. normal wear and tear


Open Box

Open Box items are products that have damaged packaging or are otherwise not suitable to be sold as new. All items are tested to be working by a member of our team.

Open Box items come with a 6-month warranty instead of the standard 18 months warranty and are not eligible for any warranty extension offered to new products. We will not accept returns of Open Box items due to cosmetic damage or other non-performance-related issues. All sales of Open Box items are final and not eligible for a return or refund.

If for some reason the item is defective on arrival, please contact support@radioddity.com so we can arrange a replacement.


If you are satisfied with our products and service, please kindly leave us a positive product review. Any problem, be free to contact us support@radioddity.com

We strive to answer all emails as quickly as possible, but due to high email volume, it may take time for us to reply. Thanks in advance for your patience!

Shipping at a Glance

For G7250 preorder shipping methods, fees, and estimated arrival dates, please refer to the G7250 preorder panel above. The general shipping policy below does not override these preorder-specific options.

Radioddity fulfills orders from warehouses in the United States, Canada, the European Union, the United Kingdom, and international locations. The fulfillment location for each item depends on its delivery destination and current inventory availability. If regional inventory is unavailable, an eligible item may still ship internationally.

Where a delivery-country selector is available on a product page, use it to check that item's current availability and estimated transit time. Your available shipping methods and final charges are confirmed at checkout.

Order processing
Usually 1–2 business days
Transit estimates
Begin after dispatch
Standard / Economy
Free from $99.99 for eligible orders

Order Processing

Most orders are processed within 1–2 business days after payment is confirmed, excluding weekends and public holidays. Processing is the time needed to prepare an order before it is handed to the carrier; it is separate from transit time.

Processing may take longer during major sales, new product launches, holidays, or other high-volume periods. If an ordered item is temporarily out of stock, our customer service team will contact you so you can choose to wait or cancel the order.

Estimated Transit Times After Dispatch

The route depends on the item, delivery destination, and available inventory. Shipping method names do not indicate a fixed dispatch warehouse.

Fulfillment route Delivery destination Estimated transit time
US warehouse United States, when US inventory is available 3–5 business days after dispatch
Canadian warehouse Canada, when Canadian inventory is available 3–7 business days after dispatch
EU warehouse European Union, when EU inventory is available 3–6 business days after dispatch
UK warehouse United Kingdom, when UK inventory is available 1–3 business days after dispatch
International fulfillment Eligible destinations, including Brazil, Chile, Colombia, and orders fulfilled internationally when regional inventory is unavailable 7–15 business days after dispatch

Processing time is not included in these estimates. Business days exclude weekends and public holidays. Transit times are estimates, not guaranteed delivery dates; carrier delays, customs clearance, weather, and remote-area delivery may affect arrival.

Shipping Rates

The following Standard and Economy rates apply to eligible orders in our general shipping coverage:

Order value Standard / Economy shipping
Under $99.99 $9.99
$99.99 or more Free

Optional Express Shipping may be available for some destinations at a separate rate. Shipping options and final charges depend on the delivery address, order contents, and product eligibility, and are shown at checkout. Some special products have separate shipping rules.

Where We Ship

Our general shipping coverage currently includes the following 39 countries and regions for eligible products:

European Union (27)

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

Other destinations (12)

Australia, Brazil, Canada, Chile, Colombia, Hong Kong, Japan, Mexico, New Zealand, Singapore, United Kingdom, and United States.

Availability can vary by product and destination. The product page, where a delivery-country selector is available, and checkout show the applicable options for the selected item. Shipping to Puerto Rico is currently unavailable.

Tracking and Separate Shipments

After an order ships, tracking information is sent to the email address used at checkout, including for guest orders. Registered customers can also view available tracking details in their account.

Orders with multiple items, including bundles, may be fulfilled from different warehouses and arrive in separate packages or on different dates. Tracking information is provided for each shipment when available. Please check all tracking numbers if only part of your order has arrived.

Taxes, VAT, and Import Duties

For orders delivered to the United States or European Union, import duties and customs charges are covered in the price paid to Radioddity. You will not be charged those fees a second time when your parcel is delivered.

For European Union orders, displayed product prices include VAT. Any applicable taxes calculated at checkout, including taxes on shipping where required, are shown before payment. For customs questions about other destinations, please contact us before ordering.

Special Products and Remote Areas

Pre-orders, outlet items, open-box items, and other specially marked products may have different processing times, delivery options, or shipping charges. Product-specific information and the checkout options take priority over the general estimates in this policy. Remote destinations may take longer to reach.

Changing an Address or Cancelling an Order

If you need to change a shipping address or cancel an order, email support@radioddity.com or send us a message as soon as possible. Some orders ship soon after placement, so a change or cancellation cannot always be made.

Frequently Asked Questions


1. What forms of payment do you accept?
Radioddity.com currently accepts PayPal* or credit card for all orders.
*When purchasing with PayPal, your shipping address will automatically default to the address on file with PayPal, regardless of the shipping address you enter on your Radioddity.com order.

2. Why has my credit card payment failed?
Payment with a credit card may fail because of bank authorization and fraud prevention systems. If you are having trouble making a payment via Credit Card, you may contact your card issuing bank or PayPal directly. Here are PayPal's phone numbers:
+1-888-221-1161 (US & Canada Toll Free) +1-888-215-5506 (US & Canada Toll Free)
+1-402-935-7733 (International) +1-402-935-2050 (International)

3. How do I know if it is safe to shop with you?
Radioddity.com takes great pride in offering a safe and secure online shopping experience. We also respect your privacy and we're committed to protecting it.

4. Is there any discount for bulk/volume purchases?
Radioddity does provide discounts for some bulk/volume purchases. Please email our customer service for more details.

5. Do you ship internationally?
Yes, we do! We ship to US & EU countries. For some products, we ship to CA.

6. How can I contact Radioddity.com for additional assistance?
Email Customer service:
please email us via support@radioddity.com, and we will respond to your email as quickly as possible, usually within 24-48 hours.

7. How are warranties handled?
Repairs on defective merchandise are handled by the manufacturers and not by Radioddity unless otherwise indicated. If any item arrives damaged due to shipping, immediately contact the courier. Keep all shipping materials and contact us immediately.

8. Why didn't I receive an order confirmation email after my PayPal payment is completed?
We send a confirmation email to your primary PayPal email address or the e-mail address you have specified if you used the "PayPal Express Checkout" method. Make sure that you have a Radioddity account registered under your PayPal account's primary e-mail address.
In rare circumstances, a technical bug confirmed by PayPal can get in the way. If you do not receive any information at all, and your order does not appear in your Radioddity account, please contact us and send us your order details.

9. How do I change the shipping address or cancel my order?
Please contact customer service immediately if you need to change the shipping address or cancel your order. Please be advised that some orders are shipped very soon after payment and it will not always be possible to make changes to the shipping address and/or cancel the order.

10. What does Radioddity.com charge for shipping order and how long will it be before I receive my order?
Please CLICK HERE to learn about our shipping policy.

11. Do you ship to PO boxes or Military APO/FPO addresses?
Only USPS can ship to both PO Boxes and Military APO/FPO addresses. The items have to be less than 2kg. Please allow additional time for orders to be shipped to these addresses. Express shipping cannot be sent to both PO Boxes and Military APO/FPO addresses.

12. Why am I unable to track my order?
It can sometimes take 24-48 hours or so for tracking information to update once an order has shipped from our warehouse.
Occasionally, a package may not receive the proper origin and transit scans while on its journey to you, so neither us nor express is able to track the exact location of the package in transit.
Please email us if you do not receive your order by the end of the quoted time frame. Please note that orders shipping via UPS can be delivered as late as 9:00 pm local time in some areas.

13. Taxes, Customs, & Duties
If the package is checked by your country's customs office when the item arrives in your country, most websites are declaring that you are responsible for import duties, tariffs, and taxes. However, Radioddity will be happy to go fifty-fifty with customers. Quality customer service is our highest value and we try our best to reduce our customer’s loss.

14. How do I return products if I am unsatisfied?
Please CLICK HERE to learn about our return policy.

15. What do I do if received the wrong item?
Return the wrong item. If the item you received is completely different from the one you ordered, please contact our Customer Service with photos or videos of the different product. If a return is necessary, replacement plus return shipping cost will be issued to you on receiving the returned product. Or if you decide to keep it, we will offer a 10% discount for buying it.

16. How do I return defective items?
If your product turns out to be a defective one with physical damage within 30 days from the initial receiving date. You can mail the item back in the original package without any wear and tear for a free replacement. However, you will need to provide photos and videos showing the defect(s) of the product.
*NOTE: We strongly recommend obtaining and saving your return tracking number until you are notified that we have completed your refund.*

17. When will a replacement be sent?
Replacements are treated the same way as that of new orders -- they typically arrive in 10 to 13 days. If a product needs to be returned for replacement, the replacement is sent after receiving the returned item.

18. How long does it take for me to get a refund?
It may take 1 or 2 weeks for your return to reach our warehouse. Once it is received and inspected (usually within 72 hours of arrival) your refund will be processed and automatically applied to your credit card or original method of payment within 2 days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account.