Shipping Policy

Order Processing

All orders are processed within 1-2 business days after we receive your full payment, excluding weekends and holidays.

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Please be advised that our warehouse will be observing the Christmas and New Year holidays. During this period, order handling time will be extended to 3-4 business days before shipment. This schedule applies to all orders placed from Dec. 30th until Jan. 6th. Regular handling time will resume after Jan. 7th.

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As soon as your order is ready, we’ll update the tracking number and send it to you if you’re a Radioddity Member. We highly recommend that you register as a Radioddity Member. If the item you ordered is temporarily out of stock, our customer service team will reach out to you. You can choose to wait until the item is back in stock or cancel your order.

Please be aware that we have several distribution centers globally. Therefore, your orders may be shipped from various locations including the United States, Canada, Europe, or China, depending on the availability of the product in our inventory.
　

Flat Shipping Rates
　

Note:

1. Customs fee included for US & EU countries.

2. Please note that taxes will be applied to shipping rates. These taxes will be calculated and added to your total at checkout.

3. Shipping costs can vary by country based on the chosen carrier.

4. US Shipping does not include Puerto Rico area. Please contact us for a detailed shipping fee to these areas.

4. For EU countries,there is no customs tax. Please note the price is VAT included.

5. For shipping options to other countries, please visit our EXPANDED INTERNATIONAL SHIPPING page.

6. Please be aware that for outlet items, pre-orders, and open box items, the shipping services and charges may vary.

7. Multi-Warehouse Fulfillment for Bundles:To improve delivery efficiency, items included in the same bundle may be fulfilled and shipped separately from different warehouses. Each item is dispatched from the fulfillment center best positioned to deliver it as quickly as possible. As a result, bundle items may arrive in multiple packages and at different times. Tracking information for each shipment will be provided once the order has been dispatched. Please allow time for all packages to arrive before contacting customer support.

How Do I Change The Shipping Address Or Cancel My Order

Contact support@radioddity.com or drop us a message immediately if you need to change the shipping address or cancel your order. Please be advised that some orders are shipped very soon after placement and it will not always be possible to make changes to the shipping address and/or cancel the order.