"UPDATED REVIEW 9/1/2021: This is a good radio for new Hams at a great price. I got it as a spare and to use when traveling. The radio is straight forward to program with Chirp, and a few extra settings when you use the Radioddity CPS. A couple little issues with the quality, but for the price it is a good deal. This issues I had was, I received a used repackaged one missing an antenna which I sent back to Amazon. The replacement radio had a broken tab charger, plus the programming cable didn't work. I tried two of them. Fortunately the Baofeng cable works fine with it. The Radioddity support is excellent. Spoke with Nora and she sent me a replacement programming cable quickly. Also, the stock antenna isn't the greatest of gain. You will definitely need to replace it with a higher gain antenna. I use the Nagoya NA-701 that works much better. Other than that, sound quality is good, and a good backup HT, plus Radioddity support is great. Mike K7FLA"