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Choyong LC90 Internet Radio | Wi-Fi/4G/E-SIM | FM/LW/MW/SW/SSB | Bluetooth 5.2 | 5000mAh | 15W Stereo Speakers

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SKU: 725-10-CY-LC90
  • Normaler Preis €229,06
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Multi-Band Reception: Enjoy a wide spectrum of traditional radio bands, including FM, LW, MW, and SW, with signal strength and signal-to-noise ratio indicators. Additional features include TF card support and BT capabilities for seamless music playback.

Stay Connected: Transforming into an Internet Radio when connected to the Internet, the LC90 offers versatile connectivity options. You can use Wi-Fi(2.4 GHz only), a 4G nano SIM card, or your phone's hotspot to access the internet. With LC90, you'll never have to worry about signal issues again. You can easily access the latest network resources, including news, podcasts, music, and more, with up to 40K stations available.

Precision Tuning: Take control of your tuning experience with this radio. It supports auto-tuning and auto bandwidth control, making it quite convenient. Additionally, the three large aluminum alloy round knobs provide a tactile and satisfying tuning experience, allowing for main-tuning and fine-tuning.

Immersive Audio Experience: Enjoy a rich audio experience with two 15W stereo speakers, featuring a bass driver, bass radiator, and silk dome tweeter. The combination delivers high-quality sound for an immersive listening experience.

Long-lasting Battery Life: This streaming radio features a massive 5000mAh battery that is rechargeable and replaceable. The Typc-C charging port ensures quick and convenient charging to enjoy uninterrupted music for up to 48 hours.

Customizable Interaction: Set the alarm clock, choose preferred languages, bookmark favorite radio stations and edit station names effortlessly using the numeric keypad. Enjoy a personalized and user-friendly interface that aligns with your preferences.


Check out and download the user manual on the download area.


RELATED BLOG
Everything You Want to Know About Internet Radio
Everything You Want to Know About Internet Radio
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In the fast-paced digital era, the way we consume media has undergone significant transformation. One major change has been the evolution of traditional radio to Internet radio, giving us access to an array of audio content without geographical limitations. As a result, internet radio has become one of the most popular products of this evolution. Understanding Internet Radio What is Internet Radio Internet radio, or web radio, is a digital alternative to traditional radio, broadcasting over the Internet instead of terrestrial signals. It brings thousands of radio stations from all corners of the world to your fingertips, catering to diverse interests and genres. How It Works: Internet radio operates via streaming technology. Audio files are transmitted in real-time over the Internet, and users can access these streams through dedicated websites, applications, or embedded players. Key components of Internet radio include streaming servers, audio codecs, metadata of the audio content, and player applications. Streaming servers, such as Shoutcast, Icecast, and Wowza Streaming Engine, host and transmit content to listeners. Audio codecs like MP3, AAC, and Ogg Vorbis balance audio quality and bandwidth efficiency, while metadata offers listeners information about the streamed content. Lastly, listeners access Internet radio via player applications, offering flexibility and convenience. Advantages of Internet Radio 1.Global Reach: One of the main benefits of Internet radio is that it can be accessed from anywhere in the world. Whether in a busy city like New York or a quiet village, you can easily listen to your favorite radio stations by just clicking a few buttons on your device. You won't have to worry about poor reception due to your location's signal strength. 2.Diversity of Content: Internet radio offers a rich variety of content beyond traditional FM/AM radio. It offers an extensive range of genres and interests, catering to diverse tastes. You can find stations dedicated to music, news, sports, talk shows, and more. 3.Interactivity: Internet radio platforms often foster interactivity, with features like song requests, live chat, and dedicated social media channels. This enhances the overall user experience and creates a community feel among listeners. 4.Accessibility: Internet radio can be accessed through various devices such as smartphones, tablets, laptops, and smart speakers, enabling listeners to tune in anytime, anywhere. In this case, the LC90 represents the perfect fusion of traditional radio and modern players embedded in Internet radio. The Choyong LC90 is a modern Internet radio receiver with Wi-Fi and 4G connectivity, ensuring uninterrupted access to a vast array of network resources, including news, podcasts, and music from 40K stations. It also features traditional FM, LW, MW, and SW band reception, BT playback, and TF card support. With dual 15W stereo speakers, including a bass driver and silk dome tweeter, the LC90 delivers high-quality sound for an immersive listening experience, meeting all your audio needs. Conclusion Internet radio has transformed our engagement with audio content, offering a dynamic platform for both broadcasters and listeners. With its global reach, diverse content, interactivity, and accessibility, Internet radio has won favor among a broad audience. As technology advances, the future of Internet radio paints a picture of endless possibilities. So, why not dive into the world of Internet radio and experience its power and magic firsthand? You can get started on the discovery trip with Choyong LC90!
Everything You Want to Know About Shortwave Radio
Everything You Want to Know About Shortwave Radio
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Shortwave radio is a form of radio transmission that has been around since the early 20th century. It uses high frequency signals that can travel long distances, making it possible to communicate with people across the globe. In this blog post, we will explore the fascinating world of shortwave radio and its many uses. Shortwave Radio for Communication Shortwave radio has been used for communication purposes for decades. During World War II, it was a vital tool for military communication, as it allowed soldiers to communicate with each other across long distances. Today, shortwave radio is still used for communication in areas where other forms of communication are not available or reliable. For example, it is commonly used by sailors and offshore workers to communicate with each other and with the mainland. Shortwave radio is also used by amateur radio operators, or "hams" who use it to communicate with other hobbyists around the world.   Shortwave Radio for Information and Entertainment In addition to its use for communication, shortwave radio is also a valuable source of information and entertainment. Many countries around the world use shortwave radio to broadcast news and information, particularly in areas where access to the internet is limited. Shortwave radio is also used to broadcast music, sports, and other forms of entertainment. Some shortwave radio stations even broadcast programs in multiple languages, making it possible for people in different parts of the world to listen to the same content.   Shortwave Radio Today While shortwave radio has been around for a long time, it is still a valuable tool today. In fact, it is often used in emergency situations, such as natural disasters. When other forms of communication may be down, it's important to have reliable communication tools that can connect you to help quickly and efficiently. That's where shortwave radios like the Raddy RF75A come in. With its built-in flashlight and SOS function, radios like RF75A are essential toosl for anyone who wants to stay connected during emergencies or disasters. It is also a popular hobby among amateur radio operators, who use it to communicate with other enthusiasts around the world. And for those who are interested in world news and culture, shortwave radio offers a unique perspective that can't be found in other forms of media.   Shortwave Radio V.S. Longwave Radio Shortwave radio and longwave radio are two different frequency bands used in radio broadcasting. Shortwave radio operates on frequencies between 1.6 and 30 MHz, while longwave radio operates on frequencies between 30 and 300 kHz. Shortwave radio is popular for international broadcasting and communicating with remote regions, while longwave radio is used for navigation and communicating with submarines. Shortwave radio can reach a wider audience due to its ability to bounce signals off the ionosphere, but the quality of the transmission can be compromised by interference and atmospheric conditions. Longwave radio, on the other hand, is less affected by interference and is useful for transmitting signals over long distances. Both shortwave and longwave radio have their strengths and weaknesses and are used for different purposes. How Far Can a Shortwave Radio Reach? Shortwave radio has been around for almost a century, but its capabilities to reach far distances remain a topic of interest to many enthusiasts. A typical shortwave radio can reach up to thousands of miles, depending on several factors. These include the time of day, season, weather conditions, and the power of the radio transmitter. During the day, the ionosphere is denser and can reflect more radio waves, making it easier for signals to traverse long distances. At night, the ionosphere's density decreases, reducing the range of shortwave radios. In addition, season and weather conditions can affect radio signal strength, with colder temperatures and clear skies generally producing stronger signals. The power of the radio transmitter also plays a significant role in determining how far a shortwave radio can reach. The higher the wattage of the transmitter, the farther the signal can travel. However, there are legal limits to the amount of power that can be transmitted, depending on the country's regulations. In conclusion, shortwave radios can reach far distances, but the range depends on various factors. Nevertheless, with proper tuning and equipment, shortwave radio enthusiasts can communicate with other enthusiasts from around the world. How to Choose a Shortwave Radio? When choosing a shortwave radio, it is important to consider the various frequency bands it covers. A good shortwave radio should be able to receive signals in the AM, FM, SW (shortwave), WB (weather band) and VHF (Very High Frequency) bands. While AM and FM bands are commonly found in most radios, the SW and WB bands are particularly important for shortwave radios. The SW band allows you to pick up signals from various parts of the world, while the WB band allows you to get real-time weather updates from your local area. The VHF band is important for aviation enthusiasts, as it allows them to tune in to air traffic control signals. Some radios also offer SSB (single sideband) which can enhance reception of weaker signals. Raddy shortwave radio offers an extensive selection of features for shortwave listeners (SWLer). The RF760 and RF320 models both provide air band reception, enabling users to tune in to a variety of aviation communication channels. Additionally, the RF760 model offers the added benefit of SSB modulation, which is essential for tuning in to some international stations. With these features, Raddy shortwave radios provide a comprehensive listening experience that caters to the needs of SWLers who want to stay informed on global events. Another factor to consider is portability. A good shortwave radio should be lightweight and easy to carry around. It should have a powerful battery that can last for hours, especially if you plan to use it outdoors or during emergencies. Additionally, the radio should have a sturdy build that can withstand rough handling. Some models also come with additional features such as a built-in flashlight, USB port, and micro SD card slot. These features can come in handy during power outages. Thirdly, you'll want to consider the features and functions of the radio. Look for a model that offers a good tuning system, as well as clear and accurate sound quality. Raddy RF75A, RF760 and RF320 are digital tuning, especially RF320 has the finest tuning knobs. Other features to look for include a built-in clock, alarm, bluetooth connection, app remote control and memory presets, or its retro look. Ultimately, the best shortwave radio for you will depend on your specific needs and preferences. RF919 RF760 RF320 RF75A RF750 https://www.radioddity.com/products/raddy-rf919 https://www.radioddity.com/products/raddy-rf760 https://www.radioddity.com/products/raddy-rf320 https://www.radioddity.com/products/raddy-rf75a https://www.radioddity.com/products/raddy-rf750 Band Frequency Range Sensitivity Stored Stations Battery Type Battery Speaker Screen Support SSB Antenna Tuner Bluetooth External Antenna Port Type-C APP Control Earphone Jack Micro SD Card Audio Format FM/AM/SW/CB/VHF/UHF/WB/AIR@@FM: 64-108MHZ AM: 153-1710kHz SW: 2-30MHz CB: 25.00-28.00MHz VHF & UHF: 20.000-999MHZ WX: 162.400-162.550 MHz AIR: 118.00-138.00MHz@@FM: 2uv AM: 1mV/m SW: 20uV CB: 10dBuV VHF: -9dBuV UHF: -9dBuV WX:-9dBuV AIR: 1uV@@1600@@Replaceable@@5000mAh@@20W@@Dual Screen@@✔@@✔@@✔@@3@@✔@@✔@@✔@@Support Max 256GB@@MP3, WMA, WAV, APE, FLAC@@ FM/AM/SW/CB/VHF/UHF/WB/AIR@@FM: 64-108MHZ AM: 520-1710kHz SW: 2-30MHz CB: 25.00-28.00MHz VHF & UHF: 20.000-520MHZ WX: 162.400-162.550 MHz AIR: 118.00-138.00MHz@@FM: 1.5uv AM: 2mV/M SW: 30uV CB: 10dBuV VHF: -8dBuV UHF: -8dBuV WX:-8dBuV AIR: 3uV@@700@@Replaceable@@1000mAh@@1W@@Single Screen@@✔@@@@@@1@@✔ @@ @@ ✔@@ @@ @@ FM/AM/SW/VHF/WB/AIR@@FM: 64-108MHZ AM: 520-1710KHZ SW:3.20-21.95MHZ VHF: 30.000-199.975MHZ WB:162.400-162.550MHZ AIR:118.00-138.00MHZ@@FM≤8dB VHF≤8dB AM≤86dB SW≤40dB AIR≤8dB@@995@@Replaceable@@2000mAh@@5W@@Single Screen@@@@@@✔@@1@@✔@@✔@@✔@@Support Max 256GB@@MP3, WMA, WAV, APE, FLAC@@ FM/AM/SW/VHF/WB@@FM: 64-108MHZ AM: 520-1710KHZ SW:4.750-21.850MHZ VHF: 30.000-199.975MHZ WB:162.400-162.550MHZ@@FM≤8dB VHF≤8dB AM≤86dB SW≤40dB@@369@@Fixed@@1000mAh@@3W@@Single Screen@@@@@@✔@@1@@✔@@✔@@✔@@Support Max 256GB@@MP3, WAV, WMA@@ FM/AM/SW/WB@@FM: 87.5-108MHz AM: 520-1720KHz SW: 5.7-17.9MHz WB: 162.400-162.550MHz@@FM≤8dB MW≤86dB SW≤32dB@@110@@Replaceable@@1000mAh@@3W@@Single Screen@@@@@@✔@@1@@ ✔@@ @@ @@Support Max 256GB@@MP3, AV, WMA@@ Shortwave Listening Tips Listen to Asia and Australia in the morning and listen to Europe at night. No SW frequency operates 24 hours. You may not hear anything unless you are listening at the right time, or you may hear another language, or you may hear some other country sharing the frequency. Many countries are better heard in non-English broadcasts. Explore the dial and you will hear many fascinating things, including exotic music. Some stations only air a few minutes of English; or only in ID announcements (Mexico); or only language lessons (Ecuador). Country of origin is shown. Many of the frequencies are relayed from elsewhere. In the case of China, all of them shown below are relays. Don't assume any particular frequency is actually coming directly from the originating country. Some major countries no longer broadcast to North America intentionally, such as Australia, Germany, South Africa or the UK. Longer frequency lists for these give you more chances to hear something directed elsewhere. More than one station may be involved under some countries, or even outside broadcasts to that country (Liberia, Nigeria, Sudan). Many of the strongest signals from strictly religious broadcasters in the US and elsewhere are not shown.   Conclusion Shortwave radio may seem like an outdated technology, but it is still a valuable tool for communication, information, and entertainment. Its ability to travel long distances makes it a useful tool in areas where other forms of communication are not available, and its unique programming offers a perspective that can't be found elsewhere. Whether you are an amateur radio operator or simply curious about the world, shortwave radio is definitely worth exploring.

Firmware V4.6 Update Content. Please connect to the internet to update your radio

Hightlight:
Added an E-SIM function that supports operators across all regions! After updating, simply go to the Settings menu and select "Data SIM Card" to purchase your data packages. The E-SIM experience is just like using a physical SIM card, but please note that it may take an extra 30 seconds to find a network when booting up.

Others
1. Enhanced Radio Stations: You can now add radio stations directly through the website!
2. Frozen Signal Fix: We've addressed the freezing issue that occurred in weak signal areas.
3. Sound Issue Resolved: There’s a fix for the sound problem that happened when switching between traditional radio and network stations.
4. Improved Station Search: The method for searching radio stations has been updated from country-based to a more detailed country-state (province, prefecture, county) search. If no stations are available in certain states, it will now show "No Streaming Stations."
5. Better Decoding for Overseas Stations: We've improved the decoding capabilities for international radio stations, allowing for better access to various types of stations.
6. Increased Station Capacity: The number of radio stations available in each region has been increased from 300 to 1,000.
7. Sleep Mode Improvements: When waking up from sleep mode, you will see a prompt saying that the network is connecting, followed by a notification that the connection is successful before playback starts. This significantly reduces the chances of encountering a "Network Error."
8. Station Logos Added: Station logos can now be displayed on the playback interface for a better visual experience.
9. Legal & Regulatory Information: Under "Version Info" in the settings, we've added a section for Legal & Regulatory items, including FCC ID, CE, MIC, and more.
10. Updated Internet Reminder: If the radio is turned on without an internet connection, the reminder has been changed from "Favorite empty" to "Please connect to the internet first to see your favorite stations."

--- --- ---

Note:
Now the LC90 radio comes with the latest firmware V4.5. If your LC90 has firmware V4.0 or below, please CLICK HERE to download and upgrade the latest firmware.

The main upgrades of the firmware V4.5 include:
1. Added SSB function, supporting LSB and USB
2. Added voice search stations function. You just need to press the"Lang" key long, wait for the Mic icon to start flashing, and then speak out the radio station you want to listen to, such as: "BBC World Service"or "Voice of America.
3. Optimized the speed of entering from sleep mode to regular radio mode and starting playback.
4. Fixed some known bugs, such as screen flickering.

LC90 Banner

 

The Choyong LC90 is a modern Internet radio supporting Wi-Fi and 4G Internet connection. It features multiple bands, BT, and TF card support. It also has a backlit IPS screen and a user-friendly interface. The built-in antenna and external antenna interface improve reception. The LC90 is a versatile solution for all radio and music lovers.

 

IPS Screen with Backlight

IPS Screen with Backlight

The device features a vibrant IPS screen with backlighting, ensuring clear visibility even at night. The IPS screen provides a wider viewing angle and displays more information, eliminating any interference from the dot matrix screen on short and medium waves. You can also enjoy the convenience of button-backlight support.

Three Operating Mode

Three Operating Mode

The LC90 offers three playback modes for easy listening. Along with traditional radio station reception, you can also use a TF card with up to 32GB of storage or connect to other devices via the BT 5.2 feature. This provides you with a wider range of options to enhance your listening experience.

External Interface

External Interface

This compact internet radio offers versatility with its retractable antenna and a 3.5mm external antenna interface. This allows users to connect higher-quality external antennas, elevating the overall listening experience.

 

Stay Connected

Stay Connected

You can use Wi-Fi(2.4 GHz only), a 4G nano SIM card, or your phone's hotspot to access the internet. With LC90, you'll never have to worry about signal issues again. You can easily access the latest network resources, including news, podcasts, music, and more, with up to 40K stations available.

Immersive Audio Experience

Immersive Audio Experience

Enjoy a rich audio experience with two 15W stereo speakers, featuring a bass driver, bass radiator, and silk dome tweeter. The combination delivers high-quality sound for an immersive listening experience.

Long-lasting Battery Life

Long-lasting Battery Life

This streaming radio features a massive 5000mAh battery that is rechargeable and replaceable. The Typc-C charging port ensures quick and convenient charging to enjoy uninterrupted music for up to 48 hours.

 

Specifications:
Weight: 640 g/1.4 lbs
Size: 200 x 122 x 40mm/7.9 x 4.8 x 1.6 in
Frequency: FM 64-108MHz(Step: 10KHz/100KHz)
LW: 153-279KHz(Step: 1KHz/9KHz)
MW: 522-1710KHz(Step: 1KHz/9KHz/10KHz)
SW: 2300-26100KHz(Step: 1KHz/5KHz)
Speaker: 15W
Battery: 5000mAh (Replaceable and rechargeable 18650*2)
Network: 4G Band supported: FDD Band 2/3/4/5; TDD Band 38/39/40/41
BT version: 5.2
TF card: Maximum 32 GB
Earphone Jack: 3.5 mm
External Antenna Jack: 3.5 mm

What's in the box?
1 x LC90
1 x USB-C Cable
1 x Wrist Strap

     
   


1 Year and 6 months
Manufacturer's Warranty.
• This warranty from Radioddity covers all new items (except Xiegu brand) purchased from radioddity.com. For purchases made through other platforms like Amazon, eBay, and Walmart, we offer a 1-year warranty period from the date of purchase. The specific warranty terms may vary depending on the authorized dealer.
• This warranty cannot be transferred. You need to provide proof of purchase from us or an authorized dealer to avail warranty service.
• For Xiegu brand items, we offer a 1.5-year warranty for the G90, X6100, and X5105 models starting from September 14, 2022. All other models come with a 1-year warranty.
 


What Does This Limited Warranty Cover?

We warrant that the Products are free from defects in materials and workmanship under normal use and use in accordance with the respective Product user manual, during the Warranty Period. Please refer to the Instructions inside each package for a description of proper use and care of the unit.


What Does This Limited Warranty Not Cover?

This limited warranty does not cover damages directly or indirectly arising or resulting from or during:

(1) accident, misuse, abuse, vandalism or acts of God (including lightning and other weather conditions)

(2) use with another product or other damage or loss suffered by the use or combination of any other item

(3) improper or inadequate maintenance

(4) repairs by an unauthorized service technician

(5) normal wear and tear
 

Open Box

Open Box items are products that have damaged packaging or are otherwise not suitable to be sold as new. All items are tested to be working by a member of our team.

Open Box items come with a 6-month warranty instead of the standard 18 months warranty and are not eligible for any warranty extension offered to new products. We will not accept returns of Open Box items due to cosmetic damage or other non-performance-related issues. All sales of Open Box items are final and not eligible for a return or refund.

If for some reason the item is defective on arrival, please contact
support@radioddity.com so we can arrange a replacement.


If you are satisfied with our products and service, please kindly leave us a positive product review. Any problem, be free to contact us support@radioddity.com
We strive to answer all emails as quickly as possible, but due to high email volume, it may take time for us to reply. Thanks in advance for your patience!

Order Processing

All orders are processed within 1-2 business days after we receive your full payment, excluding weekends and holidays.

As soon as your order is ready, we’ll update the tracking number and send it to you if you’re a Radioddity Member. We highly recommend that you register as a Radioddity Member here. If the item you ordered is temporarily out of stock, our customer service team will reach out to you. You can choose to wait until the item is back in stock or cancel your order.

Please be aware that we have several distribution centers globally. Therefore, your orders may be shipped from various locations including the United States, Canada, Europe, or China, depending on the availability of the product in our inventory.
 

Flat Shipping Rates
 

Country

US

EU

Outside US & EU

  Free when order amount ≥ $99.99 Free when order amount ≥ $99.99 Free when order amount ≥ $99.99

Flat fee

$9.99

$9.99

$9.99

Ship from

➤ United States
➤ China

➤ Germany
➤ China

➤ China

Handling time 1-2 business days 1-2 business days 1-2 business days

Delivery time

5-7 business days

5-7 business days

7-15 business days

Note:

1. Customs fee included for US & EU countries.

2. Please note that taxes will be applied to shipping rates. These taxes will be calculated and added to your total at checkout.

3. US Shipping does not include Alaska, Hawaii and Puerto Rico area. Please contact us for a detailed shipping fee to these areas.

4. For EU countries, please be aware that the listed product prices do not include VAT.

5. For shipping options to other countries, please visit our EXPANDED INTERNATIONAL SHIPPING page.

6. Please be aware that for outlet items, pre-orders, and open box items, the shipping services and charges may vary.
 

How Do I Change The Shipping Address Or Cancel My Order


Contact support@radioddity.com (CLICK HERE) immediately if you need to change the shipping address or cancel your order. Please be advised that some orders are shipped very soon after placement and it will not always be possible to make changes to the shipping address and/or cancel the order.

 

Frequently Asked Questions


1. What forms of payment do you accept?
Radioddity.com currently accepts PayPal* or credit card for all orders.
*When purchasing with PayPal, your shipping address will automatically default to the address on file with PayPal, regardless of the shipping address you enter on your Radioddity.com order.

2. Why has my credit card payment failed?
Payment with a credit card may fail because of bank authorization and fraud prevention systems. If you are having trouble making a payment via Credit Card, you may contact your card issuing bank or PayPal directly. Here are PayPal's phone numbers:
+1-888-221-1161 (US & Canada Toll Free) +1-888-215-5506 (US & Canada Toll Free)
+1-402-935-7733 (International) +1-402-935-2050 (International)

3. How do I know if it is safe to shop with you?
Radioddity.com takes great pride in offering a safe and secure online shopping experience. We also respect your privacy and we're committed to protecting it.

4. Is there any discount for bulk/volume purchases?
Radioddity does provide discounts for some bulk/volume purchases. Please email our customer service for more details.

5. Do you ship internationally?
Yes, we do! We ship to US & EU countries. For some products, we ship to CA.

6. How can I contact Radioddity.com for additional assistance?
Email Customer service:
please email us via support@radioddity.com, and we will respond to your email as quickly as possible, usually within 24-48 hours.

7. How are warranties handled?
Repairs on defective merchandise are handled by the manufacturers and not by Radioddity unless otherwise indicated. If any item arrives damaged due to shipping, immediately contact the courier. Keep all shipping materials and contact us immediately.

8. Why didn't I receive an order confirmation email after my PayPal payment is completed?
We send a confirmation email to your primary PayPal email address or the e-mail address you have specified if you used the "PayPal Express Checkout" method. Make sure that you have a Radioddity account registered under your PayPal account's primary e-mail address.
In rare circumstances, a technical bug confirmed by PayPal can get in the way. If you do not receive any information at all, and your order does not appear in your Radioddity account, please contact us and send us your order details.

9. How do I change the shipping address or cancel my order?
Please contact customer service immediately if you need to change the shipping address or cancel your order. Please be advised that some orders are shipped very soon after payment and it will not always be possible to make changes to the shipping address and/or cancel the order.

10. What does Radioddity.com charge for shipping order and how long will it be before I receive my order?
Please CLICK HERE to learn about our shipping policy.

11. Do you ship to PO boxes or Military APO/FPO addresses?
Only USPS can ship to both PO Boxes and Military APO/FPO addresses. The items have to be less than 2kg. Please allow additional time for orders to be shipped to these addresses. Express shipping cannot be sent to both PO Boxes and Military APO/FPO addresses.

12. Why am I unable to track my order?
It can sometimes take 24-48 hours or so for tracking information to update once an order has shipped from our warehouse.
Occasionally, a package may not receive the proper origin and transit scans while on its journey to you, so neither us nor express is able to track the exact location of the package in transit.
Please email us if you do not receive your order by the end of the quoted time frame. Please note that orders shipping via UPS can be delivered as late as 9:00 pm local time in some areas.

13. Taxes, Customs, & Duties
If the package is checked by your country's customs office when the item arrives in your country, most websites are declaring that you are responsible for import duties, tariffs, and taxes. However, Radioddity will be happy to go fifty-fifty with customers. Quality customer service is our highest value and we try our best to reduce our customer’s loss.

14. How do I return products if I am unsatisfied?
Please CLICK HERE to learn about our return policy.

15. What do I do if received the wrong item?
Return the wrong item. If the item you received is completely different from the one you ordered, please contact our Customer Service with photos or videos of the different product. If a return is necessary, replacement plus return shipping cost will be issued to you on receiving the returned product. Or if you decide to keep it, we will offer a 10% discount for buying it.

16. How do I return defective items?
If your product turns out to be a defective one with physical damage within 30 days from the initial receiving date. You can mail the item back in the original package without any wear and tear for a free replacement. However, you will need to provide photos and videos showing the defect(s) of the product.
*NOTE: We strongly recommend obtaining and saving your return tracking number until you are notified that we have completed your refund.*

17. When will a replacement be sent?
Replacements are treated the same way as that of new orders -- they typically arrive in 10 to 13 days. If a product needs to be returned for replacement, the replacement is sent after receiving the returned item.

18. How long does it take for me to get a refund?
It may take 1 or 2 weeks for your return to reach our warehouse. Once it is received and inspected (usually within 72 hours of arrival) your refund will be processed and automatically applied to your credit card or original method of payment within 2 days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account.

EUR