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Xiegu X6200 HF-Funkgerät | Vollmodus Vollband | RF-Direktabtastung | Auswechselbarer Akku | Eingebauter Antennentuner | SDR-Struktur | mit WFM AIR RX

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SKU: 715-XH-X6200-E
  • Normaler Preis €758,37
  • Normaler Preis SAVE €-758,37
  • 8 übrig


Only 8 left in stock


Vorverkaufsangebot:
KOSTENLOS zusätzlicher Ersatzakku (Wert etwa 65€, wird automatisch zu Ihrer Bestellung hinzugefügt)

Versanddatum für Funkgerät:
Vor dem 17. Juni

Hinweis:
Aufgrund der Richtlinien unseres Spediteurs kann es sein, dass wir den zusätzlichen Akku oder auch weitere, einzeln bestellte Akkus erst auf dem Seeweg zu unserem US/EU-Lager verschiffen müssen, bevor sie bei Ihnen ankommen. Das bedeutet, dass die Ersatzakkus wahrscheinlich erst Ende Juli bei Ihnen eintreffen werden. Vielen Dank für Ihr Verständnis!
 



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Präzise HF-Direktabtastung:
Revolutionieren Sie Ihre Kommunikation mit unserem fortschrittlichen HF Direkt Sampling System. Erzielen Sie kristallklare Signalqualität in allen HF/50MHz-Bändern, einschließlich WFM/Flugfunk-Empfang, und stellen Sie so eine nahtlose Übertragung und einen nahtlosen Empfang sicher.

Vielseitiger Funkbetrieb: Das X6200 unterstützt ein breites Spektrum an Kommunikationsarten, darunter SSB, CW, AM, NFM, DIGI und WFM. Es ist sowohl für Liebhaber als auch für Profis maßgeschneidert, um alle Ihre Kommunikationsbedürfnisse zu erfüllen.

Tragbares Design: Das Xiegu X6200 verfügt über ein kompaktes Gehäuse, einen eingebauten, austauschbaren 3200-mAh-Akku und eine umfassende Abschirmung gegen Störungen. Es ist die Komplettlösung für POTA-Aktivitäten am Schreibtisch und vor Ort und bietet 4-5 Stunden Betriebszeit mit einer einzigen Akkuladung.

Anspruchsvolle Benutzeroberfläche: Ein hochauflösender 10cm Farbbildschirm, der zusammen mit einem empfindlichen Empfänger für eine präzise Signalanalyse sorgt, bietet ein herausragendes Benutzererlebnis. Jedes Detail ist in unmittelbarer Reichweite, von Spektrumsanzeigen mit Wasserfällen bis hin zu Spektralansichten mit großer Bandbreite.

Automatischer Antennentuner: Mit seinem eingebauten automatischen Antennentuner garantiert das Xiegu X6200 optimalen Signalempfang und -übertragung und ermöglicht so eine einfache und effiziente Kommunikation in jeder Umgebung.

Problemlose Kommunikation: Durch die integrierte Soundkarte, den FT8-Decoder und die Unterstützung von BT/ WLAN bietet das Xiegu X6200 eine reibungslose und einfache, kabellose Steuerung und Verbindung und macht die Einrichtung als auch den Betrieb zu einem wahren Vergnügen.


RELATED BLOG
Exploring the Future of Radio Frequency: An In-Depth Look at RF Direct Sampling
In the evolving world of radio communication, RF (Radio Frequency) technology remains at the core, facilitating seamless data transmission across long distances. Among the various innovations, RF Direct Sampling has emerged as a pivotal shift in radio receiver design, offering a fresh perspective on signal processing. This blog gives an overview of RF Direct Sampling—exploring its essence, operational principles, pros and cons, and its application in Icom models. Additionally, we unveil the new Xiegu X6200, a groundbreaking product that leverages this new technology. What is RF Direct Sampling? RF Direct Sampling is an advanced technique used in radio communication systems. Traditional RF systems rely on heterodyne or superheterodyne architectures where the received RF signal is first mixed with a local oscillator signal to convert it to a lower intermediate frequency (IF). This IF signal is then sampled and processed. However, RF Direct Sampling simplifies this process by directly digitizing the RF signal, bypassing the need for frequency conversion to IF. The Simple Principle Behind It The principle behind RF Direct Sampling is simple yet revolutionary. Its components include a low-noise amplifier (LNA), specific filters, and a high-speed analog-to-digital converter (ADC). By using a high-speed analog-to-digital converter (ADC), RF signals can be directly sampled at their operating frequency. From there, digital signal processing (DSP) techniques are applied in a Field-Programmable Gate Array (FPGA) or similar processing unit to extract the desired information. This method eliminates the need for various mixers, filters, and amplifiers typically found in traditional receivers. Advantages of RF Direct Sampling The RF Direct Sampling approach offers several benefits: -Improved Signal Integrity and Quality: Direct sampling reduces the number of conversion stages, minimizing noise and distortion. This results in a cleaner, high-fidelity signal closer to the original RF wave, enhancing the user's listening experience. -Reduced Complexity: By eliminating multiple mixer and local oscillator stages required in superheterodyne designs, RF Direct Sampling simplifies the receiver's architecture. This can increase reliability, reduce points of failure, and lower production costs. -Wide Frequency Coverage: Instantaneous wide band reception allows for receiving a broad spectrum of frequencies simultaneously, beneficial for software-defined radios (SDRs) processing multiple frequencies at once. -Enhanced Dynamic Range: High-resolution ADCs used in direct sampling offer a greater dynamic range, enabling the receiver to handle strong and weak signals without distortion or overload. -Flexibility and Future-Proofing: Digital signal processing (DSP) flexibility enables updates and improvements via software, extending the equipment's lifespan and enabling new features without hardware changes. Disadvantages of RF Direct Sampling Despite its benefits, RF Direct Sampling does come with its own set of challenges: -Higher Initial Cost: Implementing RF Direct Sampling requires advanced hardware such as high-speed analog-to-digital converters, which can be expensive initially. -Complex Filtering and Processing: Robust digital filtering is necessary to avoid aliasing when directly sampling the RF spectrum, requiring substantial processing power and potentially increasing device costs and power consumption. -Thermal Considerations: High-speed ADCs and subsequent digital signal processing units generate heat, necessitating effective thermal management to maintain performance and prevent damage, potentially complicating device design. Icom's Pioneering Models Icom, a premier name in radio technology, embraced the power of RF Direct Sampling early on, integrating it into their renowned models. One such model is the IC-7300, a trailblazer that has redefined the standards for HF rigs. Its high-performance RF Direct Sampling system offers superior RMDR (Reciprocal Mixing Dynamic Range), perfectly balancing simplicity and cutting-edge performance. With its real-time spectrum scope and a large touch screen color TFT LCD, it offers an intuitive, immersive experience for users. Then there's the IC-9700, a true embodiment of versatility. Designed explicitly for VHF/UHF enthusiasts, it's the first transceiver in its class to employ RF Direct Sampling. The IC-9700 provides a host of advanced features, including dual watch operation and satellite mode, bringing a new level of excitement and convenience to VHF/UHF operating. Introducing the Xiegu X6200 In the ever-changing landscape of radio technology, the Xiegu X6200 emerges as a beacon of innovation. This cutting-edge shortwave transceiver harnesses the power of RF Direct Sampling to deliver unparalleled clarity and versatility in communication. Designed for amateur hobbyists and seasoned professionals, the X6200 combines a sleek, compact form with a suite of advanced features that promise to elevate the radio experience to new heights. A Revolution in Connectivity At the heart of the X6200 lies a commitment to excellence. Direct digitization allows for a cleaner, more precise signal, offering users a level of performance previously unattainable in traditional setups. This, coupled with its broad frequency coverage, ensures that the X6200 is not just a tool for communication but a gateway to a world of exploration. Compact Powerhouse Despite its modest size, the X6200 packs a formidable punch. Its design reflects a meticulous attention to detail, integrating state-of-the-art technology in a portable package. This transceiver is not just about making connections; it's about breaking barriers, offering flexibility and power in scenarios ranging from remote field operations to the comfort of your own home station. Your Companion into the Future The Xiegu X6200 stands as more than a piece of equipment; it represents a forward leap in the journey of RF communication. With its blend of innovation and practicality, it not only meets the current demands of the RF community but anticipates the needs of tomorrow. Whether you're engaging in complex digital modes or simply enjoying the purity of SSB operation, the X6200 is your steadfast companion, ready to explore the vast and dynamic world of radio waves.   Conclusion RF Direct Sampling represents a monumental leap forward in radio communication technology. Despite its inherent challenges, the undeniable advantages of streamlined design, enhanced performance, and expanded frequency coverage underscore its transformative potential. By revolutionizing the landscape of RF signal processing, RF Direct Sampling seamlessly blends simplicity, performance, and cost-effectiveness. With the unveiling of the Xiegu X6200, we eagerly anticipate our role in advancing RF communication and providing enthusiasts with cutting-edge solutions. Are you ready to embrace the dawn of RF technology's future? Dive into RF Direct Sampling and witness its transformative impact on your communication systems. With its numerous benefits and widespread adoption, RF Direct Sampling isn't just a fleeting trend – it signifies the evolution of RF processing, inviting you to explore its boundless possibilities.
What is HF radio?
  What is HF radio? Known as the decameter band or decameter wave, high frequency (HF) is the ITU designation[1] for the range of radio frequency electromagnetic waves (radio waves) between 3 and 30 megahertz (MHz). The HF band is a major part of the shortwave band of frequencies, so communication at these frequencies is often called shortwave radio. Because radio waves in this band can be reflected back to Earth by the ionosphere layer in the atmosphere – a method known as "skip" or "skywave" propagation – these frequencies are suitable for long-distance communication across intercontinental distances. The band is used by international shortwave broadcasting stations (2.310 - 25.820 MHz), aviation communication, government time stations, weather stations, amateur radio and citizens band services, among other uses. Different from VHF (Very High Frequency - 30MHz-300MHz) and UHF (Ultra High Frequency - 300MHz-3GHz) radios, HF radios cover far greater distances thanks to ionospheric refraction – but the HF radio signals are prone to distortion by atmospheric conditions such as geomagnetic storms or solar flares that radio users cannot control. HF communications are best suited for long distance communication between ground operators and base stations. Some HF radios normally cover HF band only, like the Xiegu G106, Xiegu G90, Xiegu X6100.   What about VHF/UHF radios? VHF radio waves operate in a band between 30-300 megahertz, while UHF radio signals are propagated within 300 megahertz and 3 gigahertz. These radio waves travel over line of sight, making them ideal for local communications over a few kilometres. Indeed, VHF radio waves normally travel within line of sight along the Earth’s surface. Common uses for VHF are FM radio broadcasting, television broadcasting, two way land mobile radio systems (emergency, business, private use and military), long range data communication up to several tens of kilometres with radio modems, amateur radio, and marine communications. Air traffic control communications and air navigation systems (e.g. VOR, DME & ILS) work at distances of 100 kilometres or more to aircraft at cruising altitude. VHF was used for analog television stations in the US, and continues to be used for digital television. UHF radio waves propagate mainly by line of sight; they are blocked by hills and large buildings although the transmission through building walls is strong enough for indoor reception. One of the biggest pros of UHF radios is that they do a much better job of penetrating barriers in urban locations, like concrete, steel, and wood. So this kind of radio is best suited for use indoors, including buildings with multiple floors, in industries such as manufacturing, distribution, education, retail, hospitality, and healthcare. They also work well for businesses that function in both indoor and outdoor settings, where there are a lot of surrounding buildings. Nowadays, some radios are capable of transmitting on both VHF & UHF bands, like Radioddity GS-5B, making it meet more outdoor and indoor activities requirements. There are also some dual-band radios featuring 10W high power like Radioddity GA-510, supporting a longer range of communication.   US Amateur Radio Bands Reference - SOUCE    

https://cdn.shopify.com/s/files/1/0011/7220/9721/files/Xiegu_X6200_10-1464x600.jpg?v=1716346708https://cdn.shopify.com/s/files/1/0011/7220/9721/files/Xiegu_X6200_11-1464x600_DE.jpg?v=1716357127https://cdn.shopify.com/s/files/1/0011/7220/9721/files/Xiegu_X6200_13-1464x600.jpg?v=1716346708

 

Entdecken Sie eine neue Dimension in der Welt der Kommunikation mit dem Xiegu X6200 HF- Funkgerät. Dieses Hochfrequenz- Funkgerät ist mit modernster HF-Direktabtastung ausgestattet und lässt Sie eine vollkommen neue Erfahrung in Bezug auf Transparenz und Präzision Ihrer Funkkontakte machen.

Es verfügt über ein 10cm großes LCD-Farbdisplay, einen entnehmbaren Akkupack, einen automatischen Antennentuner, ein eingebautes als auch ein externes Mikrofon und einen Digitalrekorder. Außerdem unterstützt es verschiedene SDR-Funktionen wie Digitalfilter, Rauschunterdrückung, Impulsstörungsunterdrückung und Spektrum-/Wasserfallanzeige. Es verfügt über zwei USB-Schnittstellen, eine ACC-Schnittstelle, eine 3,5-mm-Schnittstelle zum Anschluss einer Morsetaste und 3,5mm Buchse für einen externen Lautsprecher oder Ohrhörer. Es verfügt über zwei Steckplätze zur Aufnahme von externen Erweiterungskomponenten für zusätzliche Anwendungen und Peripheriegeräte.

Erweitern Sie jetzt Ihr Funkbetriebserlebnis mit dem Xiegu X6200!

HF-Direktabtastsystem

Umwandlung von HF-Signalen in ein digitales Format für eine beispiellose Übertragungsqualität, die eine Revolution der Kommunikationsqualität darstellt.

Mehrere Modulationsarten

Umfassende Unterstützung für SSB-, CW-, AM-, NFM-, DIGI- und WFM-Betriebsarten, die sowohl für Funkamateure als auch für Profis geeignet sind.

Problemlose Kommunikation

Der X6200 verfügt über eine integrierte Soundkarte, den FT8-Decoder und die Unterstützung von BT/WLAN.

Automatischer Antennen-Tuner

Die automatische Antennenanpassung für beste Signalqualität macht eine manuelle Einstellung überflüssig und garantiert einen erstklassigen Signalempfang und -übertragung.


Anspruchsvolle Benutzeroberfläche

Ein hochauflösender 10cm Farbbildschirm, der zusammen mit einem empfindlichen Empfänger für eine präzise Signalanalyse sorgt. Dabei ist jedes wichtige Detail in unmittelbarer Reichweite.

Tragbares Design

Der Xiegu X6200 verfügt über einen kompakten Rahmen. Es ist Ihre Komplettlösung für POTA-Aktivitäten sowohl am Arbeitsplatz als auch vor Ort.

Auswechselbarer Akkupack

Ausgestattet mit einem austauschbaren 3200-mAh-Akkupack, der bei leichter Nutzung 4-5 Stunden Betriebszeit bietet. Genießen Sie überall eine zuverlässige und kontinuierliche Funkverbindung.

Protective Handles

The two handles offer complete protection for the screen from scratches and the knobs from potential impacts while also facilitating easier mobility.



Spezifikationen
Empfangsfrequenzbereich: 0,5MHz~30MHz / 88,0~108,0MHz / 50,00~54,00MHz / 108,0~136,0MHz
Sendefrequenzbereich: 1.8~2.0MHz / 7.0~7.2MHz / 14.0~14.35MHz / 21.0~21.45MHz / 28.0~29.7MHz / 3.5~3.9MHz / 10.1~10.15MHz / 18.068~18.168MHz / 24.89~24.99MHz / 50.00~54.00MHz
Betriebsarten: SSB/CW/AM/NFM/DIGI/WFM
Minimale Frequenzschrittweite: 1Hz
Antennenimpedanz: 50Ω
Betriebstemperaturbereich: 0℃~+50℃
Frequenzstabilität: ±1ppm (10 Minuten nach dem Start)
Versorgungsspannung: 9.0~15.0VDC, negative Elektrodenerdung
Stromverbrauch:
Empfangen: 650mA@ Max / Senden: 3A@ Max
Abmessungen: 8.3'' x 3.5'' x 2.3'' / 210 x 89 x 70mm
Gewicht: 2.0lb / 930g (nur Gerät)

Parameter des Senders
HF-Ausgangsleistung: 8W (SSB/CW/FM)±1dB @13.8VDC / 5W(SSB/CW/FM)±1dB (Akkubetrieb)
Störungsunterdrückung: ≥50dB
Trägerunterdrückung: ≥50dB
Mikrofonimpedanz: 200 Ω ~10k (600Ω im Allgemeinen)

Parameter des Empfängers
Schaltungstyp: HF-Direktabtastung
Seitenbandunterdrückung: ≥50dB
MDS: -138dBm

Empfindlichkeit:

Band/Modus SSB/CW FM AM WFM/AM
0,5~1,79999MHz / / 10uV /
1,8~1,99999MHz 0,20uV / 10uV /
2,0~27,9999MHz 0,20uV / 2uV /
28,0~30,0MHz 0,20uV 0,20uV 2uV /
50,0 ~ 54,0MHz 0,20uV 0,20uV 2uV /
88~108MHz(WFM) / / / >10uV
108-136MHZ (AM) / / / >10uV


Audio
Audio-Ausgang: 0,5W (4Ω, ≤10% THD)
Audio-Ausgangsimpedanz: 4~16Ω
Antennentuner Baugruppe
Abstimm-Impedanzbereich: 20Ω~175Ω
Erstabstimmzeit: ≤10s
Abstimmung unter Speicherladung: ≤0,1s
 

Hinweis: Die Spezifikationen und Parameter des Produkts unterliegen dem tatsächlichen Verkaufsstatus.
1. Das 80-Meter- oder 3,5-MHz-Band ist ein Band von Funkfrequenzen, die der Amateurfunknutzung zugewiesen sind, von 3,5 bis 4,0 MHz in der IARU-Region 2 (die hauptsächlich aus Nord- und Südamerika besteht) und im Allgemeinen 3,5 bis 3,8 oder 3,9 MHz in Regionen 1 und 3 (der Rest der Welt).
2. Das 40-Meter- oder 7-MHz-Band ist ein Amateurfunkfrequenzband, das 7.000–7.300 MHz in der ITU-Region 2 und 7.000–7.200 MHz in den Regionen 1 und 3 umfasst.
 

Was ist in der Box?
1 x Xiegu X6200 Funkgerät
1 x Typ-C-Datenkabel
1 x Handmikrofon
1 x Steckernetzteil (zum Aufladen des austauschbaren Akkupacks)
1 x Spannungsversorgungskabel (für normalen Betrieb mit einer geeigneten externen Stromversorgung)
1 x Benutzerhandbuch
 

Empfohlenes Zubehör (nicht im Paket enthalten)
1. Xiegu XPA125B 100-W-Leistungsverstärker und L4001-Kabel
2. Xiegu GNR1 Digitaler Audio-Rauschfilter
3. Xiegu VG4 40 m/20 m/15 m/10 m 4-Band-Vertikalantenne
4. Tragbare Radioddity HF-008 6M-80M-Antenne und Radioddity M916-Antennenbasis
5. Xiegu GY03 Externer Stereolautsprecher
6. Raddy Multifunktionsrucksack
7. Radioddity PB3-Tragetasche
8. Tragbares 100-W-Kraftpaket Xiegu DH100
 

Blick auf die aktuelle Produktion des Xiegu X6200 vom heutigen Tag (22. Mai 2024)

https://cdn.shopify.com/s/files/1/0011/7220/9721/files/Xiegu-X6200-FAC.jpg?v=1716460484


1 Year and 6 months
Manufacturer's Warranty.
• This warranty from Radioddity covers all new items (except Xiegu brand) purchased from radioddity.com. For purchases made through other platforms like Amazon, eBay, and Walmart, we offer a 1-year warranty period from the date of purchase. The specific warranty terms may vary depending on the authorized dealer.
• This warranty cannot be transferred. You need to provide proof of purchase from us or an authorized dealer to avail warranty service.
• For Xiegu brand items, we offer a 1.5-year warranty for the G90, X6100, and X5105 models starting from September 14, 2022. All other models come with a 1-year warranty.
 


What Does This Limited Warranty Cover?

We warrant that the Products are free from defects in materials and workmanship under normal use and use in accordance with the respective Product user manual, during the Warranty Period. Please refer to the Instructions inside each package for a description of proper use and care of the unit.


What Does This Limited Warranty Not Cover?

This limited warranty does not cover damages directly or indirectly arising or resulting from or during:

(1) accident, misuse, abuse, vandalism or acts of God (including lightning and other weather conditions)

(2) use with another product or other damage or loss suffered by the use or combination of any other item

(3) improper or inadequate maintenance

(4) repairs by an unauthorized service technician

(5) normal wear and tear
 

Open Box

Open Box items are products that have damaged packaging or are otherwise not suitable to be sold as new. All items are tested to be working by a member of our team.

Open Box items come with a 6-month warranty instead of the standard 18 months warranty and are not eligible for any warranty extension offered to new products. We will not accept returns of Open Box items due to cosmetic damage or other non-performance-related issues. All sales of Open Box items are final and not eligible for a return or refund.

If for some reason the item is defective on arrival, please contact
support@radioddity.com so we can arrange a replacement.


If you are satisfied with our products and service, please kindly leave us a positive product review. Any problem, be free to contact us support@radioddity.com
We strive to answer all emails as quickly as possible, but due to high email volume, it may take time for us to reply. Thanks in advance for your patience!

Order Processing

All orders are processed within 1-2 business days after we receive your full payment, excluding weekends and holidays.

As soon as your order is ready, we’ll update the tracking number and send it to you if you’re a Radioddity Member. We highly recommend that you register as a Radioddity Member here. If the item you ordered is temporarily out of stock, our customer service team will reach out to you. You can choose to wait until the item is back in stock or cancel your order.

Please be aware that we have several distribution centers globally. Therefore, your orders may be shipped from various locations including the United States, Canada, Europe, or China, depending on the availability of the product in our inventory.
 

Flat Shipping Rates
 

Country

US

EU

Outside US & EU

  Free when order amount ≥ $99.99 Free when order amount ≥ $99.99 Free when order amount ≥ $99.99

Flat fee

$9.99

$9.99

$9.99

Ship from

➤ United States
➤ China

➤ Germany
➤ China

➤ China

Handling time 1-2 business days 1-2 business days 1-2 business days

Delivery time

5-7 business days

5-7 business days

7-15 business days

Note:

1. Customs fee included for US & EU countries.

2. Please note that taxes will be applied to shipping rates. These taxes will be calculated and added to your total at checkout.

3. US Shipping does not include Alaska, Hawaii and Puerto Rico area. Please contact us for a detailed shipping fee to these areas.

4. For EU countries, please be aware that the listed product prices do not include VAT.

5. For shipping options to other countries, please visit our EXPANDED INTERNATIONAL SHIPPING page.

6. Please be aware that for outlet items, pre-orders, and open box items, the shipping services and charges may vary.
 

How Do I Change The Shipping Address Or Cancel My Order


Contact support@radioddity.com (CLICK HERE) immediately if you need to change the shipping address or cancel your order. Please be advised that some orders are shipped very soon after placement and it will not always be possible to make changes to the shipping address and/or cancel the order.

 

Frequently Asked Questions


1. What forms of payment do you accept?
Radioddity.com currently accepts PayPal* or credit card for all orders.
*When purchasing with PayPal, your shipping address will automatically default to the address on file with PayPal, regardless of the shipping address you enter on your Radioddity.com order.

2. Why has my credit card payment failed?
Payment with a credit card may fail because of bank authorization and fraud prevention systems. If you are having trouble making a payment via Credit Card, you may contact your card issuing bank or PayPal directly. Here are PayPal's phone numbers:
+1-888-221-1161 (US & Canada Toll Free) +1-888-215-5506 (US & Canada Toll Free)
+1-402-935-7733 (International) +1-402-935-2050 (International)

3. How do I know if it is safe to shop with you?
Radioddity.com takes great pride in offering a safe and secure online shopping experience. We also respect your privacy and we're committed to protecting it.

4. Is there any discount for bulk/volume purchases?
Radioddity does provide discounts for some bulk/volume purchases. Please email our customer service for more details.

5. Do you ship internationally?
Yes, we do! We ship to US & EU countries. For some products, we ship to CA.

6. How can I contact Radioddity.com for additional assistance?
Email Customer service:
please email us via support@radioddity.com, and we will respond to your email as quickly as possible, usually within 24-48 hours.

7. How are warranties handled?
Repairs on defective merchandise are handled by the manufacturers and not by Radioddity unless otherwise indicated. If any item arrives damaged due to shipping, immediately contact the courier. Keep all shipping materials and contact us immediately.

8. Why didn't I receive an order confirmation email after my PayPal payment is completed?
We send a confirmation email to your primary PayPal email address or the e-mail address you have specified if you used the "PayPal Express Checkout" method. Make sure that you have a Radioddity account registered under your PayPal account's primary e-mail address.
In rare circumstances, a technical bug confirmed by PayPal can get in the way. If you do not receive any information at all, and your order does not appear in your Radioddity account, please contact us and send us your order details.

9. How do I change the shipping address or cancel my order?
Please contact customer service immediately if you need to change the shipping address or cancel your order. Please be advised that some orders are shipped very soon after payment and it will not always be possible to make changes to the shipping address and/or cancel the order.

10. What does Radioddity.com charge for shipping order and how long will it be before I receive my order?
Please CLICK HERE to learn about our shipping policy.

11. Do you ship to PO boxes or Military APO/FPO addresses?
Only USPS can ship to both PO Boxes and Military APO/FPO addresses. The items have to be less than 2kg. Please allow additional time for orders to be shipped to these addresses. Express shipping cannot be sent to both PO Boxes and Military APO/FPO addresses.

12. Why am I unable to track my order?
It can sometimes take 24-48 hours or so for tracking information to update once an order has shipped from our warehouse.
Occasionally, a package may not receive the proper origin and transit scans while on its journey to you, so neither us nor express is able to track the exact location of the package in transit.
Please email us if you do not receive your order by the end of the quoted time frame. Please note that orders shipping via UPS can be delivered as late as 9:00 pm local time in some areas.

13. Taxes, Customs, & Duties
If the package is checked by your country's customs office when the item arrives in your country, most websites are declaring that you are responsible for import duties, tariffs, and taxes. However, Radioddity will be happy to go fifty-fifty with customers. Quality customer service is our highest value and we try our best to reduce our customer’s loss.

14. How do I return products if I am unsatisfied?
Please CLICK HERE to learn about our return policy.

15. What do I do if received the wrong item?
Return the wrong item. If the item you received is completely different from the one you ordered, please contact our Customer Service with photos or videos of the different product. If a return is necessary, replacement plus return shipping cost will be issued to you on receiving the returned product. Or if you decide to keep it, we will offer a 10% discount for buying it.

16. How do I return defective items?
If your product turns out to be a defective one with physical damage within 30 days from the initial receiving date. You can mail the item back in the original package without any wear and tear for a free replacement. However, you will need to provide photos and videos showing the defect(s) of the product.
*NOTE: We strongly recommend obtaining and saving your return tracking number until you are notified that we have completed your refund.*

17. When will a replacement be sent?
Replacements are treated the same way as that of new orders -- they typically arrive in 10 to 13 days. If a product needs to be returned for replacement, the replacement is sent after receiving the returned item.

18. How long does it take for me to get a refund?
It may take 1 or 2 weeks for your return to reach our warehouse. Once it is received and inspected (usually within 72 hours of arrival) your refund will be processed and automatically applied to your credit card or original method of payment within 2 days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account.

EUR